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The compensation fee is payable, without any limitation from the time the Unauthorized Activity occurred until the actual cessation thereof. For this purpose, the Company has the right to full access to the relevant books and all other records of the Subscriber in order to ascertain the volume of traffic and total amount of compensation fee payable. In the absence of said record, the Company shall have the sole discretion in the determination of the bypass compensation.

In which case, the Subscriber hereby irrevocably and unconditionally waives any and all its relevant remedies under the law, including but not limited to the right to claim damages. The Company shall not be liable for any loss, costs, compensation, damage or liability to the Subscriber or any third party arising directly or indirectly out of or in connection with the provision or use of the Service including, without prejudice to the generality of the foregoing, any loss, costs, compensation, damage or liability to the Subscriber or third parties caused by:.

We will update our Customer Terms as needed and through whatever means, or by posting our updated Customer Terms on our website. Your continued use and enjoyment of our Services shall mean that you have expressly agreed to strictly comply with these Customer Terms and any amendments thereof. In the event that a court of competent jurisdiction declares any portion of the Customer Terms to be invalid or unenforceable, the remaining portions will be in full force and effect.

These Customer Terms shall be construed in accordance with Philippine law, including matters on enforcement and performance. Availability may vary per store or location. Operating Hours Mon-Thu: am — pm Friday : am — pm. FTEB Series of P for 7 days. P for 15 days. P for 30 days. Convenience stores, Sari-sari stores, any Smart retailers. Remember to reload to avoid deactivation of your account.

Use the GigaLife app to add load or visit any Smart retailer or load channel near you. Get the default wifi name and password from the sticker located at the bottom or back portion of your device. The Prepaid Home WiFi mobile number will be automatically be detected and inputted on the app. Add your contact number to receive important messages about your Prepaid Home WiFi account. Power LED should light up. Wait for 2 minutes to complete boot-up process and check if Network connection is established.

LED indicator varies per device. Check if you can do web browsing or video streaming. If you cannot browse or stream, do these:.

Check if you have available data package, you may access your account using GigaLife app. If none of the above step works, the unit may already be defective.

If your Modem is found to be defective after the seven 7 day replacement warranty period, please go the partner Service Center of your modem for checking and repair.

You may refer to below LED indicators to check if you are getting a successful network connection:. If you get a log-in error, perform factory reset on your modem by pressing the reset button on the right side of your modem for at least 5 seconds. Check the quality of the signal that your modem is receiving by looking at the modem's signal indicators found at the front of the modem. To ensure better signal, place your modem near a window. You will know that the modem is getting a better signal when the signal indicator turns green or blue.

Perform a factory reset by pressing the reset button on the right side of your modem for at least 5 seconds. In order to do this, go to the Settings tab and click on WiFi Settings. If you're still unable to do change network name and password, perform factory reset on your modem. Show all devices. Bro Postpaid Plans You deserve bigger data allocation that suits your needs and lifestyle. Learn more Apply now. Enjoy 3 GB per day of: Learn More.

How to change your Pocket WiFi username and password? How to manage your account via GigaLife App? Scan the QR to download. Open the browser, and go to Put cover.

Turn the Pocket WiFi on. The Pocket WiFi should now reboot. Your PocketWiFI is now unlocked! Step 2 involves flashing a different firmware on the device. This is necessary for us to successfully unlock it. It should tell you that you the driver has been successfully installed. Close out of Device manager. This should locate where your Pocket WiFi is. Type your IMEI number from that picture you took or wrote down earlier. Type in the MAC address from the picture you took or wrote down earlier.